Returns
At What A Girl Wants we want you to be fully satisfied with your purchase and if for any reason that is not the case, we will accept returns under the following conditions:
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The item is in its original condition with original tags attached.
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The item has not been altered, worn or washed in any way.
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The item was purchased at full price and not discounted at the time of purchase.
Your return items must reach us within 30 calendar days after the date of delivery and must indicate a valid Order Number. Please note that you are responsible for all shipping costs related to the return.
Once we receive your return and confirm that the conditions above are satisfied, you will receive Store Credit equal to the price paid for each item returned. All returned orders shall be processed within 15 calendar days from the time we receive the returned items.
Please note:
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We do not provide cash refunds for any returned orders.
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Any charges related to shipping, customs, duties or taxes will not be refunded.
For any questions regarding returns or to initiate a return please email support@whatagirlwants.co.
Payments
What types of payment are accepted?
We accept credit card payment by Visa and Mastercard and other forms of local payment depending on your country or region.
If you are unable to make payment from the available options at checkout please contact us and we will do our best to arrange an alternative payment method if possible.
Shipping
How much is shipping?
Shipping costs are calculated at checkout and will depend on your shipping location. Check here to see our full Shipping Policy
Do you offer free shipping?
Yes, we offer free shipping to anywhere in Thailand. We also offer free shipping globally for orders over ฿10,000 THB (approximately USD $300).
Do you ship internationally?
Yes, we ship to all countries! If you are unable to checkout due to the shipping location please contact us so we can help you complete your purchase.
Returns
Do you accept returns?
Yes, you can return your order for a full refund provided the returned items reach us within 30 calendar days after the date you receive them. For more info and to see if you are eligible for a return please check our Return Policy.
How do you process refunds for returned orders?
Refunds for returned orders will be given in store credit. Refunds will be processed within 15 days of when we receive back the returned items. For more info and to see if you are eligible for a return please check our Return Policy.
Can I return items purchased on sale or discounted items?
No, all sale items or discounted items are considered final sale and not eligible for return/refund.