Shipping
Orders are shipped Monday to Friday (excluding holidays) and we will strive to have your order delivered according to the estimated delivery times in the chart below. In some cases delivery may be delayed due to unexpected circumstances with the courier or logistics company.
If you do not receive your products within the estimated delivery date please contact us at support@whatagirlwants.co and our team will assist you with your order.
Please note that we are not responsible for any taxes, levies, customs or duties charges that may arise upon delivery and you will be responsible to cover such charges in order for delivery to be completed. Fees arising for the return of any parcel due to the refusal to pay such charges will be fully payable by you and you will not be refunded the shipping cost or any related charges.
| Location | Standard Shipping (USD$) | Estimated Delivery Time | Express Shipping (USD$) | Estimated Delivery Time | Free Shipping Over |
| Thailand | Free | Same Day / Next Day | Free | Same Day / Next Day | N/A |
| Singapore, Malaysia, Vietnam, Philippines, Laos, Cambodia, Myanmar, Brunei | $23 | 5-10 days | $30 | 3-5 days | $300 |
| Hong Kong, China, Macao, Taiwan, South Korea, Japan | $27 | 5-10 days | $38 | 3-5 days | $300 |
| India, UAE and Rest of Asia | $30 | 5-10 days | $44 | 3-5 days | $300 |
| Australia, New Zealand and Oceania | $38 | 10-15 days | $59 | 4-6 days | $300 |
| Africa | $44 | 15-20 days | $59 | 5-10 days | $300 |
| Europe | $38 | 10-14 days | $59 | 4-8 days | $300 |
| North America | $38 | 8-14 days | $59 | 5-7 days | $300 |
| South America | $47 | 10-14 days | $65 | 8-10 days | $300 |
*This chart is for reference only. Actual shipping rates will be calculated based on your shipping address at checkout.
Payments
What types of payment are accepted?
We accept credit card payment by Visa and Mastercard and other forms of local payment depending on your country or region.
If you are unable to make payment from the available options at checkout please contact us and we will do our best to arrange an alternative payment method if possible.
Shipping
How much is shipping?
Shipping costs are calculated at checkout and will depend on your shipping location. Check here to see our full Shipping Policy
Do you offer free shipping?
Yes, we offer free shipping to anywhere in Thailand. We also offer free shipping globally for orders over ฿10,000 THB (approximately USD $300).
Do you ship internationally?
Yes, we ship to all countries! If you are unable to checkout due to the shipping location please contact us so we can help you complete your purchase.
Returns
Do you accept returns?
Yes, you can return your order for a full refund provided the returned items reach us within 30 calendar days after the date you receive them. For more info and to see if you are eligible for a return please check our Return Policy.
How do you process refunds for returned orders?
Refunds for returned orders will be given in store credit. Refunds will be processed within 15 days of when we receive back the returned items. For more info and to see if you are eligible for a return please check our Return Policy.
Can I return items purchased on sale or discounted items?
No, all sale items or discounted items are considered final sale and not eligible for return/refund.